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Metro-E - Metropolitan Ethernet

High-performance Ethernet connectivity across metropolitan areas, delivering LAN-like speed and simplicity for inter-office, data centre, and cloud connections within urban and suburban geographies.

Enterprise-Grade Performance

High-performance Ethernet connectivity across metropolitan areas, delivering LAN-like speed and simplicity for inter-office, data centre, and cloud connections within urban and suburban geographies.

Point-to-point and multipoint Ethernet services

Symmetric bandwidth from 10Mbps to 10Gbps

Low latency within metropolitan coverage area

Service Level Agreements (SLAs) on availability and performance

Simple Ethernet handoff with no complex routing required

Scalable bandwidth with flexible contract terms

Supports voice, video, and data convergence

LAN-Speed Connectivity Across Your Metropolitan Footprint

Metropolitan Ethernet (Metro-E) extends the simplicity and performance of local area networking across a wider geography. By delivering Ethernet-native connectivity between offices, data centres, and cloud on-ramps within a metropolitan area, Metro-E eliminates the complexity of legacy WAN protocols while providing the bandwidth enterprises need for modern applications.

Why EBB Metro-E?

Ethernet Simplicity

Standard Ethernet handoff means your IT team works with familiar interfaces and protocols. No specialised WAN equipment or expertise required - simply connect your switch or router and start passing traffic.

High-Performance Symmetric Bandwidth

EBB Metro-E delivers symmetric bandwidth with guaranteed throughput, ensuring consistent performance for latency-sensitive applications such as VoIP, video conferencing, and real-time database replication.

Flexible Service Types

Choose from Ethernet Line (E-Line) for point-to-point connections, Ethernet LAN (E-LAN) for multipoint-to-multipoint mesh, or Ethernet Tree (E-Tree) for hub-and-spoke topologies, depending on your network architecture.

Rapid Scalability

Bandwidth can be upgraded quickly without hardware changes at the customer premises, allowing your connectivity to grow in step with your business requirements.

EBB Metro-E Coverage

EBB Metro-E services are available across major metropolitan areas in Peninsular Malaysia, including Greater Kuala Lumpur, Penang, Johor Bahru, and other key business centres, with extensive last-mile fibre coverage to commercial buildings, business parks, and data centres.

Service Level Agreement (SLA)

We back our network with a robust Service Level Agreement that guarantees uptime and performance metrics. If we fail to meet our targets, we offer service credits automatically.

Availability Guarantee

Up to 99.99% network availability across our core infrastructure.

Latency Performance

Average round-trip latency to Singapore < 10ms, USA < 180ms.

Packet Loss Guarantee

Ensuring packet delivery rate of 99.9% or better during any calendar month.

Uptime Performance

Core Network 99.998%
International Links 99.952%

Data reflecting last 12 months average performance across Peninsular nodes.

Request a Custom Quote

Tell us about your requirements and our experts will design a Metro-E solution for you.