Extreme Broadband Extreme Broadband
Solution

Managed Wi-Fi

Free up precious IT resources and enhance security with EBB Managed Wi-Fi Services.

Enterprise-Grade Performance

Free up precious IT resources and enhance security with EBB Managed Wi-Fi Services.

Network design

Installation

Configuration

Monitoring

Maintenance

A Comprehensive Solution to Efficiently Manage Wireless Network Infrastructure

Why EBB Managed Wi-Fi?

Reliability

Networks are designed with redundant hardware to ensure that there are no single points of failure. Load-balancing techniques are also used to distribute traffic across the network to avoid congestion.

Scalability

New access points and network infrastructure can be added as the organisation expands or as network usage increases, without disrupting existing services.

Security

Advanced security features include firewall protection, intrusion detection and prevention, data encryption, and user authentication.

How EBB Managed Wi-Fi Works?

EBB Managed Wi-Fi services include the design, installation, configuration, monitoring, and maintenance of a business's wireless network infrastructure. It covers the entire network, including the access points, routers, switches, and other network hardware, as well as the associated software and security systems. By outsourcing network management to a third-party service provider, businesses can focus on their core activities while relying on experts to ensure that their wireless network is secure, reliable, and scalable.

What EBB Offer

Assessment and Planning

We assess the organisation's current wireless network infrastructure and requirements and plan a solution that meets the business's specific needs. This involves conducting a site survey to identify potential areas of wireless signal interference or weak coverage, determining the number of access points required to ensure adequate coverage and capacity, and evaluating the security requirements of the network.

Installation and Configuration

We will install and configure the access points, routers, switches, and other network hardware, as well as the associated software and security systems. We will ensure that the network is configured according to the organisation's requirements, including appropriate security settings, network segmentation, and Quality of Service (QoS) policies.

Monitoring and Management

We will monitor the network 24/7 for performance issues, security threats, and other problems. We will use sophisticated network monitoring tools and analytics to detect and resolve issues before they impact network performance. We will also manage firmware and software updates, performance optimization, and other network management tasks.

Support and Maintenance

We provide ongoing support and maintenance to ensure the wireless network continues to operate at optimal performance, including hardware replacement, troubleshooting, and technical assistance.

Service Level Agreement (SLA)

We back our network with a robust Service Level Agreement that guarantees uptime and performance metrics. If we fail to meet our targets, we offer service credits automatically.

Availability Guarantee

Up to 99.99% network availability across our core infrastructure.

Latency Performance

Average round-trip latency to Singapore < 10ms, USA < 180ms.

Packet Loss Guarantee

Ensuring packet delivery rate of 99.9% or better during any calendar month.

Uptime Performance

Core Network 99.998%
International Links 99.952%

Data reflecting last 12 months average performance across Peninsular nodes.

Request a Custom Quote

Tell us about your requirements and our experts will design a Managed Wi-Fi solution for you.